Self-custody
Your IT,
in your name.
Self-custody means the things that run your business are yours: the accounts, the servers, the data and the keys. We look after them under contract, through access you can switch off.
- 01
Your name on everything.
Your domain is registered to your company. Servers and hosting accounts are in your company's name, and so are the bills. If a supplier needs an account holder, it's you.
- 02
Passwords in your vault.
The admin credentials for every system live in a password vault that you control. We never use shared logins: each of us works through a named account, so you can see who did what, and switch any of us off.
- 03
Open formats.
Documents in OpenDocument and Microsoft formats, mail over IMAP, calendars over CalDAV, files as plain files. Any competent provider, or your own team, can pick them up.
- 04
Written down.
You get a runbook: what's running, where, how it's set up and how to restore it. The configuration is kept in writing too. Nothing important lives only in our heads.
- 05
Leave whenever you like.
Because it's all yours already, leaving us isn't a migration. You take away our access and carry on, with another provider or on your own.
The difference
Who holds what.
| Typical Microsoft setup | nomsp | |
|---|---|---|
| Where your files live | Microsoft's data centres | Your server, in your office or UK hosting in your name |
| Who the provider answers to | A US company, under US law | You, under UK law |
| Admin passwords | Often held by your IT provider | In your own vault |
| Licences | Per person, every month, at Microsoft's prices | Little or none: the core software is open source |
| When something breaks | Everyone on it waits for Microsoft | It's your server, so we can get at it and fix it |
| Changing IT provider | A migration project | Hand over the runbook and change the access |
Fair question
So what do you pay us for?
Owning your IT doesn't give you the time to run it. We build it, keep it patched and backed up, monitor it, fix it, answer your team's questions and keep it inside your Cyber Essentials scope.
We'd rather keep you because we're good at it than because leaving is hard.
Next step
Book your
exit call.
It takes 30 minutes. We'll tell you what can move, what should stay and what it would cost.